Part of the discount is not printed when the percent and amount are shown : Solatech, Inc.

Part of the discount is not printed when the percent and amount are shown Print

Modified on: Wed, 16 Sep, 2015 at 11:23 AM

Symptoms

When a process report such as a quote, invoice, order confirmation, etc. are printed and the

quote/order has a discount as a %, the dollar amount portion of the discount does not always print.

For example instead of printing "(50%) $1,234.48" only "(50%)" is printed.

This is caused when the text to print in the discount field is too small for the size of the field. When

this is the case, typically when the discount dollar amount is more than $1000, the data is truncated.

Change the size of the 'data' fields in the Totals section of the process report. The default value is 1"

which in some cases is too small. Changing the size to 1.3" will make the field large enough to

display all of the discount text.

To change the field size

Run SWCS.
From the Tasks menu, click Manage Process Reports.
Select the category that contains the report you want to modify.
Find and select the actual report that you want to modify.
On the toolbar, click Modify.
Click the Totals button.
On the right side of the dialog box, next to "Width of data (inches)", change the value from 1 to 1.3.
Click OK.
Click OK again.
Close the Reports Center.

This behavior is by design.

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