Troubleshooting and Error Messages (4.2)

Error 9003 when attaching a database
Problem When attempting to attach a company database to SQL Server using SQL Server Management Studio you receive error 9003 with a message similar to...
Wed, 22 Apr, 2015 at 9:29 AM
Administrator privileges required to create or upgrade a company
Summary This article explains why Administrative privileges are required in order to create or upgrade a company with the Solatech Window Covering Sof...
Wed, 16 Sep, 2015 at 12:29 PM
After activating the license you get an ..exceeded number of licenses... error message
Symptoms When you activate the software license via the Internet you get the following warning message: You have exceeded the number of licenses...
Wed, 16 Sep, 2015 at 12:29 PM
After logging in all menu options are disabled
Symptoms After logging into the Solatech Window Covering Software all the menu options under Edit, View, Reports, Products, etc. are disabled. ...
Wed, 16 Sep, 2015 at 12:29 PM
After running PC cleaning software, SWCS no longer starts
Symptoms After running PC cleaning software such as CCleaner, the Solatech Window Covering Software no longer runs. An error message "Run-time er...
Wed, 16 Sep, 2015 at 12:28 PM
How to reset the widths of the columns of the option grids in Order Entry
Summary This article explains how to reset the column widths of the line items grid in Order Entry. More Information Using the mouse you ca...
Fri, 2 Oct, 2015 at 10:14 AM
How to reset the widths of the line item columns in Order Entry
Summary This article explains how to reset the column widths of the line item grid in Order Entry. More Information Using the mouse you can dr...
Tue, 4 Aug, 2015 at 8:59 AM
Can't open company after changing file locations
Symptoms When you run the Solatech Window Covering Software it determines that the location of your 'Companies' folder is invalid. It then sho...
Wed, 16 Sep, 2015 at 12:26 PM
Error 2739 when creating a new company with correct user privileges
Symptoms When you try to create a new company in the Solatech Window Covering Software, after running the software with the correct user privileges...
Wed, 16 Sep, 2015 at 12:23 PM
Error 2739 when creating a new company
Symptoms When you try to create a new company in the Solatech Window Covering Software you see the following error message: The new company could ...
Wed, 16 Sep, 2015 at 12:22 PM