Symptoms
This article explains the situation when a roaming workstation does not have all the products that are
active on the main system. The specific symptom is that a main system has two products with the
same name but for different manufacturers. After a local sychronization has been completed the
roaming workstation only has one of the two products.
Cause
The cause of this issue is unknown.
Workaround
Rename of the the products.
Note: Disabling one of the two products will not work - the names must be different.
Status
This was fixed in version 4.2.283 of the Solatech Window Covering Software. This version was first
released in update SU081030. For more information see: What's new with update
SU081030
References:
For more information, refer to the following knowledge base articles:
- What's new with update SU081030
Applies To:
- Solatech Window Covering Software 4.1
- Solatech Window Covering Software 4.2