Solatech, Inc.

Printing (4.2) 13

• Alternative to Windows Journal for Windows 8 Users
• Print preview won't display anything
• Alternative to Windows Journal for Windows 8 Users
• Creating mailing labels for your SWCS customers
• How to configure production labels for a label printer

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Databases and Files (4.2) 24

• How to access the SWCS 4.2 company database using SQL Server Management Studio
• An overview of the SWCS 4.2 Company Maintenance Utility
• Automated Backups with the Backup Agent
• Company starts to open but then stops and returns to Open Company dialog box
• Exporting Customers from SWCS

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QuickBooks (4.2) 2

• Error when importing into QuickBooks
• Customers with parent customers don't export to QuickBooks correctly

General (4.2) 12

• Filter Bar in OOP cannot be moved or changed
• How to delete the Solatech Window Covering Software product policy
• How to install the Solatech Window Covering Software product policy
• How to view the complete credit card number in SWCS
• Quote and Order Lists - Using Status and Status History

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Pricing (4.2) 7

• How to setup Installation, Shipping and Measure Charges as taxable items
• The item price does not calculate correctly if installation is included
• Understanding How Pricing Works In Solatech
• Sales Tax May Not be Calculated Properly on Orders with Taxable and Non-Taxable Products
• How to Add or Modify Sales Tax Rates in Solatech

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Online Order Processing (OOP) (4.2) 4

• How to Setup an OOP Purchase Order by Vendor and Product
• How to Setup Norman Blinds for Online Order Processing
• How to change your email address for Online Order Processing
• How to Send an SWCS 4.2 Order to a Vendor via Online Order Processing

Reports (4.2) 31

• Discounts for deactivated products show up on discount reports
• General reports are missing the report title, company name and page numbers
• How to add discount amount and subtotal to process reports
• How to modify Terms and Conditions on a Process Report
• How to add the additional item discount to process reports

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Canadian Settings (4.2) 2

• How to setup a SWCS 4.x Canadian company
• How to configure SWCS for Canada HST tax

Troubleshooting and Error Messages (4.2) 54

• Error 9003 when attaching a database
• Administrator privileges required to create or upgrade a company
• After activating the license you get an ..exceeded number of licenses... error message
• After logging in all menu options are disabled
• After running PC cleaning software, SWCS no longer starts

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Roaming Workstations (4.2) 8

• A roaming workstation does not have all products that exist on the main system
• Company databases must be the same version when syncing with Roaming Workstations
• How to convert a Roaming Workstation installation to a Local Workstation
• Roaming synchronization issues when Product information, options or Styles have been modified on the main system
• Roaming Workstation Can't Open File Locations During Company Sync

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Order Entry (4.2) 19

• Clicking "No, I don't want to see what's new" for the What's New messages does not work
• How to Email Quotes or Orders from Solatech
• How do the 'show' filters work when generating inventory order requests
• How SWCS calculates total square feet and total linear feet in Order Entry
• How to access Archived Quotes and Orders

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Products and Product Updater (4.2) 7

• How the Fast Refresh option works
• How To Duplicate a Product File
• How to send a product file to Solatech
• How to setup SWCS to cache product files locally
• How to prevent Product Policy from getting accidentally deleted

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Email 1

• How to setup Outlook, Gmail or AOL for use in Email Manager