Symptoms

When you try to create a new company in the Solatech Window Covering Software, after running the

software with the correct user privileges, you see the following error message:

The new company could not be created (2739)


Cause

This can be caused if any part of the path to the company folder contains a single quote character ( ' ).


Resolution

Rename the folder(s) to remove the single quote ( ' ) from the folder names.


Status

Solatech has confirmed this to be a problem with the Solatech Window Covering Software. As more

information becomes available this article will be updated.


References:

For more information, refer to the following knowledge base articles:

  • Error 2739 when creating a new company


Applies To:

  • Solatech Window Covering Software 4.2