Symptoms
When you try to create a new company in the Solatech Window Covering Software you see the
following error message:
The new company could not be created (2739)
Cause
This is caused when the Solatech Window Covering Software is run without Administrative privileges.
Resolution
Run the Solatech Window Covering Software with Administrative privileges. To do this, right-click on
the shortcut for the software and select Run as Administrator. Depending on how your organization
is setup you may be required to enter an administrator password. Contact your systems
administrator if this occurs.
Status
Solatech has confirmed this to be a problem with the Solatech Window Covering Software. As more
information becomes available this article will be updated.
More Information
Currently administrative privileges are required to create companies (databases) with the Solatech
Window Covering Software on Windows Vista. This is due to Vista's User Access Control system.
Administrative privileges are not required for normal operation of the software.
This problem does not occur on Windows 2000 or Windows XP.
Applies To:
- Solatech Window Covering Software 4.2