Roaming Workstation Can't Open File Locations During Company Sync : Solatech, Inc.

Roaming Workstation Can't Open File Locations During Company Sync Print

Modified on: Wed, 16 Sep, 2015 at 11:21 AM

Symptoms

During a Company Synchronization, the software may report that the location of the Company files is

missing or does not exist. Roaming Workstation Synchronization then fails.

The network connection has not been established to the mapped folder set for the location of the

main company files. This can happen if the Roaming Workstation computer is started away from the

network and cannot locate the mapped folder specified. The network connection is NOT automatically

set once the Roaming Workstation computer is again attached to the network.

There are two solutions to this issue.

Restart the Roaming Workstation while attached to the main network (either wirelessly or with a wired network connection)
Manually establish the connection to the network by clicking Start>Computer, then doubleclicking on the network drive used for the Main Company files.

After performing either step above, repeat the Roaming Workstation Synchronization. The main

company files should now be accessible

Did you find it helpful? Yes No