Symptoms
When you turn off automatic restore points and then try to upgrade a company file the system still
attempts to create a restore point. If the restore point cannot be created the company upgrade does
not complete.
Cause
This is caused by a bug in SWCS Company Restore Points module in that it stores the user setting
information in the wrong place.
Workaround
The workaround for this is to manually create the setting that enables/disables the automatic restore
points.
To disable the automatic restore points
WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may
require you to reinstall Windows to correct them. Solatech cannot guarantee that any problems
resulting from the use of Registry Editor can be solved. Use this tool at your own risk
- Click Start, Run and type "regedit.exe" (without the quotes) and click OK.
- Navigate to the following key: HKEY_CURRENT_USER\Software\Solatech\Window Covering Software\4.0. Make sure to select the key "4.0"
- Look for a named value called "AutomaticRestorePoints". If you see it then skip to step 6 otherwise continue.
- From the Edit menu click New, DWORD Value.
- Type the name "AutomaticRestorePoints" and press Enter.
- Double-click on the name "AutomaticRestorePoints"
- Change the value data to 0 and click OK.
- Close Registry Editor.
To enable the automatic restore points
WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may
require you to reinstall Windows to correct them. Solatech cannot guarantee that any problems
resulting from the use of Registry Editor can be solved. Use this tool at your own risk.
- Click Start, Run and type "regedit.exe" (without the quotes) and click OK.
- Navigate to the following key: HKEY_CURRENT_USER\Software\Solatech\Window Covering Software\4.0. Make sure to select the key "4.0"
- Look for a named value called "AutomaticRestorePoints". If you see it then skip to step 6 otherwise continue.
- From the Edit menu click New, DWORD Value.
- Type the name "AutomaticRestorePoints" and press Enter.
- Double-click on the name "AutomaticRestorePoints"
- Change the value data to 1 and click OK.
- Close Registry Editor.
Status
Solatech has confirmed this to be a problem with the software listed at the end of this article. As
more information becomes available this article will be updated.
More Information
Company Restore Points are backups of your company database. They are feature of the Solatech
Window Covering Software and are normally created automatically whenever the company is
upgraded. They can also be created manually within SWCS.
Solatech does not recommend disabling or preventing automatic company restore points from being
created. If you must disable the automatic company restore points we recommend that you perform
a backup of your company database before upgrading.
Applies To:
- Solatech Window Covering Software 4.2