You receive an error message 3640 when trying to activate your license : Solatech, Inc.

You receive an error message 3640 when trying to activate your license Print

Modified on: Wed, 16 Sep, 2015 at 10:47 AM

Summary

This article explains error code 3640 that can be received when activating or re-activating your

software license.

When you try to activate or re-activate your software license you receive the following error

message:

Your license cannot be activated at this time. Please wait a while and try again. If this problem

persists then please contact Solatech. (3640).

This typically occurs when you are trying to activate more licenses than you have purchased, which

often happens when you replace a computer. The software sees the new computer as an additional

license instead of a replacement license.

Contact Solatech to let them know that you replaced a computer. If possible include the Product ID

of the Solatech software from the old computer so we can quickly update our records.

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