Symptoms

When you try to click buttons like Quote and Order Defaults or Customer Defaults in Preferences

nothing happens. This occurs when running the Solatech Window Covering Software on a Windows

Vista machine.


Cause

This can be caused if the computer is setup to use the Aero interface.


Workaround

Disable the Aero interface

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Appearance and Personalization.
  4. Click Personalization.
  5. Click Window Color and Appearance.
  6. Change the Color scheme to something other than Windows Aero. For example, choose Windows Vista Basic.
  7. Click OK.
  8. Close Control Panel.


Status

Solatech has confirmed this to be a problem with the software listed at the end of this article. As

more information becomes available this article will be updated.


Applies To:

  • Solatech Window Covering Software 4.0
  • Solatech Window Covering Software 4.1
  • Solatech Window Covering Software 4.2
  • Solatech Window Covering Software, 3.x