Summary

Cause

MSXML 6 is in protected mode when installed from Windows Service Pack 3 for XP.


When the Solatech 4.2 Installation Assistant tries to install a different version of MSXML 6 the

installation of the prerequisites fails.


Resolution 1

Unistall MSXML 6 using "Add or Remove Programs" from Control Panel.

  1. Close Solatech Installation Assistant
  2. Go to Control Panel
  3. Open "Add or Remove Programs"
  4. Select MSXML 6.0 Parser and click on button Change/Remove. Windows will request a confirmation for this action. Click on Yes.
  5. Re-run SQL Server 2005 installation from Solatech 4.2 Installation Assistant.


Resolution 2

  1. Close Solatech Installation Assistant
  2. Download the tool called "Windows Installer Clean Up" from this link http://www.solatechonline.com/downloads/msicuu2.exe
  3. It will be installed under the name "Windows Install Clean Up" on the Programs menu.
  4. A screen with all the applications installed with windows installer will appear.

  5. Select MSXML 6, and click on Remove.
  6. This will unistall and unregister the MSXML 6 Parser from the computer.
  7. Re-run SQL Server 2005 installation from Solatech 4.2 Installation Assistant.


APPLIES TO

  • Solatech Window Covering Software 4.2