Troubleshooting and Error Messages (4.2)
Symptoms
When you attempt to activate a license you receive one or more of the following error messages:
Unable to activate the license. (505)
...
Wed, 16 Sep, 2015 at 12:22 PM
Symptoms
When a new company is created an error message similary to the folllwing is displayed and the new
company is cannot be used:
A new c...
Wed, 16 Sep, 2015 at 12:22 PM
Summary
This article explains how to disable the type-ahead feature (autofill for city, state and zip) in the
Solatech Window Covering Software.
...
Wed, 16 Sep, 2015 at 11:39 AM
Summary
This article explains what happens to your Solatech Window Covering Software (SWCS) when you
rename a computer.
More Information
...
Wed, 16 Sep, 2015 at 11:29 AM
Symptoms
When any of the applications or utilities listed at the bottom of this article attempt to communicate
with Solatech over the Internet the ...
Wed, 16 Sep, 2015 at 11:25 AM
Symptoms
After performing a Product Refresh in Product Manager to add a new product the product is not
added. When looking in the Event Log the fol...
Wed, 16 Sep, 2015 at 11:23 AM
Symptoms
When you use a product in Order Entry or any other part of the system that uses products, the
product refreshes every time, even though no...
Wed, 16 Sep, 2015 at 11:23 AM
Symptoms
When editing line items of a quote or order, double-clicking a line item does not consistently
repopulate the Room Location field. This issue...
Wed, 16 Sep, 2015 at 11:13 AM
Symptoms
When you run the Solatech Window Covering Software you receive the following error message:
Run-time error 0
Note: The title of ...
Wed, 16 Sep, 2015 at 11:13 AM
Symptoms
When you run the Solatech Window Covering Software you receive the following error message:
Run-time error 9
Note: The title of the...
Wed, 16 Sep, 2015 at 11:12 AM