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Solution home
SalesPRO Software System
Quick Start for SalesPRO Software
7
SalesPRO Quick Start Guide Part 1 "Where is it?"
How to Enable Online Order Processing
How to locate your Solatech ID and Change Password (Migration Customers)
How to Track Customer Referrals in SalesPRO
How to enter your Vendor Account Numbers
View all 7
General (5.x)
8
How to change the Solatech ID email address or password in the SalesPRO software
Modifying Applications Settings
How to view your Solatech ID and password in SalesPRO
How to add an Employee in SalesPRO Software
Importing customer information from 4.2 to SalesPRO
View all 8
Order Entry
34
Starting a Quote
How to have the sidemark field filled in automatically
Selecting a Product
Adding a Product to a Quote
Recording Customer Measurements
View all 34
Products and Product Updater (5.x)
5
How to Check for Product Updates
How to Download Products
How to change the default options in SalesPRO
Why Are there Different Vendors for Norman Products?
How to use Option Defaults in Order Entry
Pricing, Discounts, Taxes, Adjustments, Promotions (5.x)
17
Understanding How Pricing Works in SalesPRO
Managing Vendor Discounts
How to Modify Retail Margins in SalesPRO
Managing Customer Discounts
How to Set Up Customer Promotions
View all 17
Printing and Email (5.x)
9
How to setup your default printer
How to Print Quotes, Sales or Orders from SalesPRO
How to Setup Email for Gmail, AOL, or Microsoft Office 365
Previewing or Printing a Quote
How to setup email for use with Microsoft Outlook
View all 9
Databases and Files (5.x)
2
How to resolve the SQL Server Not Accesible Error Message
How to perform backup and restore from within SalesPRO
Managing Vendors, Purchase Orders and Online Order Processing (5.x)
9
How to send Purchase Orders to vendors from SalesPRO
Reviewing purchase orders before they can be sent
How to drop ship orders to an alternate location
How to create a new vendor in SalesPRO
How to assign a vendor for custom products in SalesPRO
View all 9
Workflow (5.x)
2
A guide to understanding the Q/S/O workflow screen in SalesPRO
How to remove the requirement for comments when closing quotes, sales and orders
Reports (5.x)
19
How to Modify Terms and Conditions on a Process Report
How to Modify Process Reports in SalesPRO
How to Add a Logo to your process Reports
Running Reports
How to add customer contact name to process reports
View all 19
Packages (5.x)
6
Reset the next PO number
Update Company Database for QuickBooks Invoice Exporting
Set the rounding preferences for all shutter products to round down and use a display format of 1/16
How to set the rounding preferences for all products to round down
How to manually move a Sale to an Order
View all 6
Software Updates and Hot Fixes (5.x)
30
What's new with SalesPRO
What's new with SalesPRO version 5.0.217
What's new with SalesPRO version 5.0.187
Hot Fix: HF07262017
What's new with SalesPRO version 5.0.195
View all 30
Roaming Workstations (5.x)
13
Controlling what Roaming Workstations see with the Watching feature
Problem: Q/S/O are on a main system but don't appear on a Roaming Workstation
How to Send Quotes or Sales from a Roaming Workstation to the Main System
Problem: How to enter a payment or preview an Invoice on a Roaming Workstation quote or sale that is locked
Selecting and Setting up a File Sharing Service for SalesPRO Roaming Workstation Sync
View all 13
Accounting Interfaces (5.x)
7
What data is exported to QuickBooks
Common problems when importing into QuickBooks
Requirements for exporting certain data to QuickBooks
Unusual data is getting added to QuickBooks
Problem: Exported customers continue to show up to be exported
View all 7
Leica Lasers
4
How to setup the Leica Disto D810 Touch to transmit Customer Measurements
Setting up a Disto D330i or D3aBT Laser to transmit customer measurements in SalesPRO
Apparent Rounding Errors when using Leica Disto™ Bluetooth® Bluetooth Lasers in SalesPRO
How to setup a Leica Disto X3 laser to transmit measurements
Troubleshooting
8
Problem: Unable to send an email message due to firewall
Problem: Logo is small when using large fonts in Windows (high DPI)
PROBLEM: I receive a message that no email templates are available when I try to email a customer attachment
Problem: Email content wraps in strange places
Problem: A sale or order does not have any purchase orders when it should
View all 8
Help Desk Software
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